Frequently Asked Questions
Everything you need to know about your Rugged Radios apparel and gear.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Depending on your location, shipping typically takes 3-7 business days via our premium carriers.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn, unwashed clothing with original tags attached. Please use our online portal to initiate a return or exchange.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel is designed with an athletic fit; if you are between sizes, we recommend sizing up for a more relaxed feel.
Do you offer international shipping?
Yes, we ship our gear worldwide. International shipping rates and delivery times are calculated at checkout based on your specific country and customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay.
How should I care for my Rugged Radios gear?
To preserve the quality of prints and fabric, we recommend machine washing cold with like colors and tumble drying on low heat or hanging to dry.